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Harness the full power of Azure without overloading your IT department

Working with Microsoft Azure, sometimes requires maintenance work where you have to invest hours to have all services available.

Intelequia's managed services will help your IT team to cover additional operational hours, extending their expertise with Microsoft-certified engineers to improve your processes to support demanding business SLAs.

In addition to ongoing support, Intelequia will provide periodic assessment reports to identify opportunities to optimize costs, improve security and high availability of your infrastructure.

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What do our Managed Services include?

What do our Managed Services include?

  • Monitoring: Active monitoring of active services deployed in Azure with implementation of incident alerts.
  • Control: Multiple types of Virtual Machines adapted to the specifications of each Hardware and Software.
  • Support: Technical support to undertake configuration, upgrade or deployment tasks for Azure services of the proposal or new services to be added to the infrastructure.
  • Response: Response to incidents of Azure services deployed.
  • Advice: Continuous technical advice from a Cloud Architect specialist in Azure to ensure the optimization and security of the infrastructure, as well as costs derived from it.  

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What coverages do our managed services offer?

What coverages do our managed services offer?

Infrastructure

  • 24/7 incident management support and escalation channel to Microsoft helpdesk
  • Self-service infrastructure provisioning management (governance and compliance)
  • Availability monitoring

Cost Management

  • Monitoring/Alerting & Optimization
  • Cost Center Allocation
  • Reporting & Dashboarding

Security

  • Quarterly vulnerability assessment
  • Patching & AV updates
  • Threat monitoring and remediation

Business continuity 

  • Backup infrastructure management
  • Disaster recovery execution 

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