Millions of workers and users are improving and optimizing their work thanks to Generative Artificial Intelligence as we talked about recently in our last post, which is transforming the world of work. However, what about regulatory compliance and data protection? Italy banned the use of the ChatGPT tool last year for not complying with data protection regulations and not having age filters. How does this affect the world of work?
Imagine the surprise that Samsung executives experienced when they discovered that, by using ChatGPT to fix bugs in their code, they were disseminating confidential information. What actions should we take into account to prevent these situations? How can we ensure that our conversations with generative AI are private?
It is essential to address the need for secure and responsible AI in a world where giants such as Amazon, Apple and Microsoft prohibit the public use of these types of tools, in the workplace. Is it possible to find the ideal balance between data protection and technological innovation?
Dangers of Shadow IT
In the realm of IT security, the term Shadow IT refers to the use of unauthorized technologies, applications and services within an enterprise, which can present significant dangers in terms of data protection and regulatory compliance.
There is a latent concern about the use of AI tools such as ChatGPT without the company's consent, has led HR leaders to seek guidelines to control the use of these technologies internally, especially given the serious consequences of sensitive information being breached and potentially exploited if it falls into the hands of cybercriminals.
Microsoft's responsible AI
Microsoft has established itself as an industry leader in responsible AI, with privacy policies that ensure privacy and security of information and its fairness, transparency and inclusion. The focus is on ensuring that we deliver AI solutions that: Some services, such as the Azure OpenAI service, provide integration capabilities to help you comply with applicable regulations and ensure responsible use of AI. Some of the key service features offered by Azure OpenAI service are:
- 99.9% SLA from Microsoft
- AI models pre-trained and customizable with your data and parameters.
- Built-in features to ensure responsible use of AI.
- Enterprise security with role-based access control (RBAC) and private networks.
It also complies with various regulations such as ENS and LOPD in Spain, CSA STAR Attestation, ISO 27001, ISO 27017, SOC 1,2,3, among others, or with the German C5 standard, which establishes a mandatory baseline for cloud security and the adoption of public cloud solutions by German government agencies and organizations working with the government.
As I commented at the beginning of the post, on a day-to-day basis, employees handle a large amount of information, including sensitive information. Artificial intelligence can be of great help in these tasks, but it is essential to ensure that the information is not compromised in the process and remains within the organization itself.
Solutions such as Azure OpenAI enable employees to efficiently generate emails, reports and conduct brainstorming sessions, without compromising the security of confidential information and in compliance with applicable compliance regulations. This ensures that the information remains within the company and that no sensitive customer data is used for retraining or improving tool models, but only for internal use.
Do you know Intelewriter? The AI that improves your efficiency and protects your data
Intelewriter is an innovative artificial intelligence solution developed on Microsoft Azure, which allows to support users in their day to day, to improve their productivity by solving simple and complex tasks, such as writing or translating texts, generating and analyzing images, programming or developing customized virtual assistants thanks to its language and image models GPT 4o, GPT 3.5 Turbo and DALL - E among others.
This AI tool, integrates the latest OpenAI capabilities and RAG implementation for indexing and querying documents in real time (Excel, Word, PDF...)Moreover, being integrated with Azure, it ensures that all data and confidential information is protected, avoiding data leaks and guaranteeing an SLA of 99.9% allowing corporate environments to comply with current regulations.
It is essential to consider data protection and regulatory compliance when using AI in the workplace. Intelewriter shows that productivity and efficiency can be boosted with AI without compromising the security of sensitive information or compliance with current regulations. In the face of viral cases that have impacted major companies, it is vital to rely on solutions that ensure data protection and privacy.
If you want to know more about Intelewriter or how to apply AI in your company in a secure way, do not hesitate to contact us. Our team of AI experts will be happy to help you.