With the aim of boosting the digital transformation and sustainability of the destination, Tenerife Tourism decided to carry out a total and absolute repositioning in its strategy to attract national and international tourists. This is where Goio, the perfect travel companion in Tenerife, comes in, playing a fundamental role.
This virtual assistant is able to share with users who visit the Tenerife Tourism website more than 4,000 activities to do on the island, answer more than 10,000 general questions about any activity, beaches or towns to visit, and even joke with its interlocutors. In addition, it is configured to provide information on Covid-19 restrictions and prevention measures in real time;
Goio also has an omnichannel communication system, thanks to its integration with WebChat, Facebook Messenger, Skype and Telegram. It is even able to synchronize with TripAdvisor, Google and Bing to provide the user with the best options of each municipality, and reviews of all its restaurants.
Incredible, isn't it?